Terms and Conditions

Eligibility

To use our bike buying service, you must be at least 18 years old and have the legal right to sell the bike(s) you are submitting. By submitting a bike to us, you confirm that you are the legal owner of the bike and have the right to sell it.

If you are submitting a bike on behalf of someone else, such as a family member, you must have their explicit permission to sell the bike and provide proof of ownership. We reserve the right to ask for additional documentation or information to verify ownership.

We do not purchase bikes that are stolen, or that have been obtained through fraudulent or illegal means. If we suspect that a bike has been stolen or obtained illegally, we will report it to the relevant authorities and will not purchase the bike.

We reserve the right to reject any bike submissions that do not meet our eligibility requirements. If we reject your submission, we will provide an explanation for our decision.

By using our bike buying service, you agree to comply with these eligibility requirements and confirm that you are legally authorized to sell the bike(s) you are submitting.

Bike Condition

We only purchase bikes that are in good working condition, with no significant damage or missing parts. By submitting a bike to us, you confirm that the bike is in good working condition and meets our standards.

We will not purchase bikes that have been involved in serious accidents, have been damaged beyond repair, or have missing or broken parts. If we receive a bike that does not meet our condition requirements, we reserve the right to reject the submission or offer a lower price.

We inspect each bike before making a final offer and may adjust the price based on the bike's condition. If the bike's condition is not as described in the submission, we reserve the right to offer a lower price or reject the submission.

If we reject your submission due to the bike's condition, we will provide an explanation for our decision.

By submitting a bike to us, you confirm that the bike is in good working condition and meets our condition requirements. If the bike is not in good working condition or does not meet our requirements, we may reject the submission or offer a lower price.

Pricing

We will provide a quote for your bike based on the information and images you provide. The quote is subject to change upon inspection of the bike. We reserve the right to offer a lower price if the bike's condition is not as described.

The price we offer for your bike is based on several factors, including the bike's age, make and model, condition, and market demand. Our pricing is competitive and is based on current market conditions.

Once we have inspected the bike, we will provide a final price offer. If the final offer is lower than the initial quote, we will explain the reasons for the adjustment. You have the option to accept or reject the final offer.

We aim to provide fair and competitive pricing for your bike. If you have any questions or concerns about the pricing process, please contact us and we will be happy to explain our methodology.

By using our bike buying service, you agree to the pricing process and acknowledge that the final price offered may be lower than the initial quote if the bike's condition is not as described.

Payment

Once we have inspected the bike and agreed on a final price, we will pay you via the agreed-upon method (e.g., cash, bank transfer, etc.). Payment will be made within 5 working days of the bike's collection.

We aim to provide a fast and efficient payment process. If you have any questions or concerns about the payment process, please contact us and we will be happy to assist you.

By using our bike buying service, you agree to the payment process and acknowledge that payment will be made within 5 working days of the bike's collection.

Collection

We will arrange for the collection of your bike at a time and location convenient for you. You must ensure that the bike is available for collection at the agreed time and location.

If you need to reschedule the collection, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that we will be able to collect the bike at a different time or location.

We will inspect the bike at the time of collection to ensure that it meets our condition requirements. If the bike does not meet our requirements, we reserve the right to reject the submission or offer a lower price.

By using our bike buying service, you agree to the collection process and acknowledge that the bike must be available for collection at the agreed time and location. If the bike is not available at the agreed time and location, we may cancel the submission or charge a fee for rescheduling the collection.

Ownership and Responsibility

You are responsible for ensuring that you have the legal right to sell the bike and that the bike is free of any liens or encumbrances. By submitting the bike to us, you confirm that you are the legal owner of the bike and have the right to sell it.

If you owe any money on the bike, such as a loan or lease, you must obtain permission from the lender or lessor before selling the bike. We will not purchase a bike that has an outstanding loan or lease without permission from the lender or lessor.

If there are any liens or encumbrances on the bike, you must inform us before submitting the bike for sale. We reserve the right to reject any bike submissions that have outstanding liens or encumbrances.

By using our bike buying service, you confirm that you have the legal right to sell the bike and that the bike is free of any liens or encumbrances. You agree to indemnify and hold us harmless from any claims or damages arising from your failure to obtain the necessary permissions or disclose any outstanding liens or encumbrances.

Data Protection

We take the protection of your personal data seriously and comply with all applicable data protection laws and regulations. By using our bike buying service, you consent to the collection and processing of your personal data as described in this section.

We collect and process personal data such as your name, email address, phone number, and bike details when you submit a bike for sale. We use this data to provide a quote for your bike, arrange collection, and make payment.

We may also use your personal data to send you marketing communications about our services or related products. You can opt out of these communications at any time by contacting us.

We do not share your personal data with third parties unless required by law or to fulfill our contractual obligations (e.g., arranging collection or making payment). We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, or destruction.

By using our bike buying service, you confirm that you have read and understood our data protection practices and consent to the collection and processing of your personal data as described in this section.

Liability

We are not liable for any loss or damage arising from the use of our bike buying service or the sale of your bike to us, except where such loss or damage is caused by our negligence or breach of these terms and conditions.

We do not guarantee that our bike buying service will be free from errors or interruptions or that the bike's sale will be successful. We will make every effort to provide a fast and efficient service, but we cannot guarantee a particular outcome or result.

We are not liable for any indirect, consequential, or punitive damages arising from the use of our bike buying service or the sale of your bike to us.

By using our bike buying service, you agree to waive any claims or liability against us arising from the use of our service or the sale of your bike to us, except where such loss or damage is caused by our negligence or breach of these terms and conditions.

Changes to Terms and Conditions

We reserve the right to change these terms and conditions at any time without notice. Any changes will be posted on our website and will apply to all future transactions.

We encourage you to review these terms and conditions periodically to stay informed of any changes. Your continued use of our bike buying service after any changes to these terms and conditions constitutes your acceptance of the revised terms.

If you do not agree to the revised terms, you must stop using our bike buying service and cancel any pending submissions.

By using our bike buying service, you agree to be bound by the most recent version of these terms and conditions, as posted on our website.