Frequently asked questions
We purchase all types of bikes, including road bikes, mountain bikes, hybrid bikes, and more. However, we only purchase bikes that are in good working condition and meet our condition requirements.
You can get a quote by submitting the bike details and images through our website. We will review the information and provide a quote within 24 hours.
The quote is subject to change upon inspection of the bike. If the bike's condition is not as described, we reserve the right to offer a lower price or reject the submission.
We will arrange for the collection of your bike at a time and location convenient for you. You must ensure that the bike is available for collection at the agreed time and location.
Once we have inspected the bike and agreed on a final price, we will pay you via the agreed-upon method (e.g., cash, bank transfer, etc.). Payment will be made within 5 working days of the bike's collection.
If the bike does not meet our condition requirements, we may reject the submission or offer a lower price. We will explain the reasons for the adjustment and you have the option to accept or reject the final offer.
If you need to reschedule the collection, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that we will be able to collect the bike at a different time or location.
If there are any liens or encumbrances on the bike, you must inform us before submitting the bike for sale. We reserve the right to reject any bike submissions that have outstanding liens or encumbrances.
If you have any other questions or concerns about our bike buying service, please contact us and we will be happy to assist you.